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Returns and Exchanges

If you find it necessary to return an order or part of an order we can help.

All returned orders need to be authorized before returned. This will allow us to properly credit you upon receipt of your returned goods.

You can use the form below to request a returned goods authorization.

All product must be in original packages. Items must be in new, sellable condition.

Certain special order products may require a restocking fee. For information about specific special order products and if they would require a restocking fee upon return contact us.

If you have any questions about order returns contact us at 231-759-8596 or returns@torresen.com.

Request a returned goods authorization:
Please complete as much of this form as possible. Incomplete forms may delay your request for return authorization

First Name
Last Name
Address
City
State
Zip
Phone
Email
Reason for return:
Are you returning the full order? Returning full order
Returning only specific items
Message Explaining return
(if returning only a partial order be
sure to list the specific items you
will be returning)
 
Order Number
Invoice Number